Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Client Services Director

Further · Dallas, Texas; New York, New York

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

CLIENT SERVICES DIRECTOR

We’re hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable outcomes, shaping multi-quarter transformation roadmaps across data, cloud, and AI, and coaching account teams to consistently deliver (and prove) business impact. You bring executive presence, a consulting mindset, and a track record of driving multi-million-dollar YoY growth by building trusted relationships, identifying high-impact use cases, and operationalizing value realization.

What experience should you have:

  • 10–15+ years leading enterprise client relationships within consulting, digital transformation, or technology services.
  • A proven track record of driving multi-million-dollar YoY growth through outcome-led transformation and strategic account expansion.
  • Extensive experience managing and coaching client services leaders to scale consistent delivery practices and executive presence.
  • Fluency in data, cloud, and AI concepts with the ability to bridge the gap between technical solutions and business value.
  • Expertise in executive-level communication, including leading workshops and influencing C-suite stakeholders (CIO, CMO, CFO).
  • High operational rigor in governance, risk management, and the continuous measurement of client impact.

Nice-to-have

  • Adobe and/or Google Cloud ecosystem experience (enablement, implementation leadership, roadmap alignment).
  • Experience in digital-first firms or high-growth consultancies; comfort operating in ambiguity while driving measurable outcomes.

What you’ll be doing in this role:

  • Drive Value-Based Growth: Own the client value agenda across a strategic portfolio, expanding revenue lift, cost efficiency, and productivity for enterprise customers.
  • Operationalize Value Realization: Establish a consistent operating rhythm for outcome tracking, KPI baselining, and executive-ready value narratives.
  • Lead Transformation Strategy: Shift account postures from project execution to long-term partnership by shaping multi-quarter data and AI roadmaps.
  • Coach High-Performing Teams: Develop account leads on value discovery and client strategy while standardizing growth plans and governance.
  • Bridge Strategy and Execution: Partner with engineering leaders to ensure solution architecture aligns with adoption enablement and business goals.

What you'll need to accomplish in your first year:

  • Quantify Client Impact: Ensure customers can clearly articulate and attribute specific business outcomes (savings, lift, etc.) to delivered initiatives.
  • Standardize Frameworks: Implement and scale a repeatable Value Realization framework across your assigned portfolio.
  • Scale the Portfolio: Achieve consistent multi-million-dollar growth driven by compounding transformation roadmaps rather than one-off projects.
  • Elevate Team Consistency: Reduce time-to-first-value and escalations by strengthening executive engagement and measurement across all account teams.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

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By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights here. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights here.

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