Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Air Operations Associate,

Flexport · New Delhi

About Flexport:

At Flexport, we believe global trade can move the human race forward. That s why it s our mission to make global commerce so easy there will be more of it. We re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes from emerging brands to Fortune 500s use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environmentCome join us.

Help our customers improve their global supply chains
The Opportunity:

As an Air Operations Associate, you ll play a key role in ensuring smooth and timely air freight movements for our customers. You ll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track.

This role combines hands-on operations, customer service, and documentation work - helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability.

What You ll Do:
  • Execute end-to-end air shipments :
    • Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP s provided.
    • Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required
    • Timely invoicing to clients/ agents as well as checking and confirming incoming invoices of sub-contractors on time & correctly.
    • Customer service by following up on customer advices/request or claim and feedback to customer and overseas and make respective shipment arrangement
    • Inform senior/manager if any irregularities or problems that require assistance and to feedback on subcontractors s standards and services.
    • Ensure all operational activities comply with international shipping regulations, company policies, and customer SOPs.
    • Handle customers statistics and reports or any special request for improving the system.
  • Support data and system accuracy: Keep Flexport systems updated to meet KPIs and maintain high-quality data.
  • Collaborate across teams: Work closely with account managers and customs teams to ensure smooth operations and a great customer experience.
  • Drive improvement: Identify and suggest process enhancements to increase efficiency and quality.
  • Take ownership: Support teammates and take on additional tasks when needed/ required.
What We re Looking For:
  • Bachelor s degree in logistics, supply chain, business, or related fields.
  • 1 2 years of experience in air operation or related roles in freight forwarding/logistics.
  • IATA Certification
  • Good communication of written and spoken English.
  • Detail-oriented, structured, and eager to learn global supply chain operations.
  • Customer-focused mindset: respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing first-class customer service at all times.
What You ll Gain:
  • Deep expertise in air freight operations (imports, exports, intermodal).
  • Hands-on exposure to international logistics systems (carriers, customs, warehouses).
  • Opportunity to grow into Senior Associate, Team Leader, or Account Management roles.
  • Be part of a fast-growing international company with training and development from global experts.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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