Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Executive Assistant & Office Administrator

Firmus · Sydney, Australia

Firmus Technologies

Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure across Asia Pacific.  

Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability. 

At Firmus, we are unique in our approach. We design, build, and operate a new class of digital infrastructure – the AI Factory. Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction. For our customers, this approach allows us to make every watt count and deliver low-cost AI tokens globally. 

 

Firmus AI Cloud

Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale to customers. 

It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings. With an ever-growing suite of services and applications, we are committed to delivering a cloud experience that is market-leading, proprietary, and built to scale. 

 

Role Summary

We are looking for a highly organised Executive Assistant & Office Administrator to support both office operations and senior leadership. 

This hybrid role combines hands-on office management with high-level executive support, requiring someone who can manage multiple priorities, anticipate needs, and keep the business running smoothly behind the scenes. 

You will be a key enabler of productivity, ensuring an efficient workplace while supporting executives in day-to-day operations and strategic coordination. 

 

Key Responsibilities

 

Executive & Administrative Support 

  • Provide proactive administrative support to C-suite executives, including travel arrangements, complex scheduling and calendar coordination, and related tasks 
  • Process and reconcile expense reports (e.g. corporate credit cards) accurately and in a timely manner 
  • Prepare materials, reports, and meeting summaries as required 
  • Handle confidential documents and information with professionalism and discretion 
  • Support internal communication and engagement initiatives as required 
  • Assist with company events, all hands, and workshops where executive coordination is needed 
  • Provide ad hoc project support to the leadership team and broader organisation 

 

Office Operations & Facilities 

  • Manage daily office operations to ensure a well-functioning, organised workplace 
  • Welcome visitors to the office and ensure a professional front-of-house experience 
  • Manage pantry supplies, consumables, and general office ordering 
  • Liaise with cleaning crew and building management to ensure office upkeep and cleanliness 
  • Support meeting room readiness and general office organisation 
  • Coordinate onboarding logistics for new hires, including liaising with IT for equipment setup, seating arrangements, and access preparation 

 

Skills & Experience

  • 3+ years’ experience in executive support, office administration, or similar coordination rolesin a fast-paced or high-growth environment 
  • Experience supporting senior leadership or executives 
  • Proficiency in Microsoft Office 365calendar management tools and collaboration platforms (e.g., Outlook, Office Suite, Slack) 
  • Strong organisational and time management skills, with the ability to manage competing priorities 
  • Excellent written and verbal communication skills in English 
  • High degree of professionalism, discretion, and sound judgment in handling confidential matters 

 

Location & Reporting

  • Location: Sydney, Australia
  • Reporting to Chief of Staff

 

Employment Basis

Full-time

 

Diversity

At Firmus, we are committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions.

Join us in our mission to revolutionize the AI industry through sustainable practices and cutting-edge engineering. Apply now to be part of shaping the future of sustainable AI infrastructure.