Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Office Assistant

Farfetch · PT Lisboa, Portugal

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
 
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
 
 
PEOPLE TEAM
 
We're a global and collaborative team with the mission to create a "Happy People Revolution", by building a world-class company and inspiring Farfetchers to live our values and grow with us. We foster our consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of.
 
 
LISBON
 
The FARFETCH office located within the Sítio co-working space network in Lisbon is designed to be a highly flexible and well-connected hub. This is centrally-located workspace close to major business areas, and a vibrant spot.
 
 
THE ROLE
 

We are looking for an Office Assistant to report directly to the Senior Office Management Specialist, you will manage our office and handle all the issues that may appear related to this area. The Office Assistant supports the day-to-day operations of the office, ensuring a smooth, efficient, and well-organized workplace. This role is critical in maintaining a positive employee experience, supporting administrative processes, and coordinating with vendors and internal stakeholders.

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
 
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
 
 
PEOPLE TEAM
 
We're a global and collaborative team with the mission to create a "Happy People Revolution", by building a world-class company and inspiring Farfetchers to live our values and grow with us. We foster our consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of.
 
 
LISBON
 
The FARFETCH office located within the Sítio co-working space network in Lisbon is designed to be a highly flexible and well-connected hub. This is centrally-located workspace close to major business areas, and a vibrant spot.
 
 
THE ROLE
 

We are looking for an Office Assistant to report directly to the Senior Office Management Specialist, you will manage our office and handle all the issues that may appear related to this area. The Office Assistant supports the day-to-day operations of the office, ensuring a smooth, efficient, and well-organized workplace. This role is critical in maintaining a positive employee experience, supporting administrative processes, and coordinating with vendors and internal stakeholders.

We are looking for an Office Assistant to report directly to the Senior Office Management Specialist, you will manage our office and handle all the issues that may appear related to this area.

WHAT YOU'LL DO

Office Operations

  • Ensure the office is fully operational, clean, organized, and well-maintained at all times
  • Monitor and replenish office supplies, pantry items, and consumables
  • Support meeting room setup, including AV equipment and hospitality
  • Assist with office opening/closing procedures when required

    • Administrative Support

    • Provide general administrative support to the team and leadership
    • Manage incoming and outgoing mail, deliveries, and couriers
    • Maintain accurate records and documentation (invoices, contracts, etc.)
    • Support onboarding logistics for new joiners (desk setup, welcome kits, access coordination)

      • Vendor & Supplier Coordination

      • Liaise with vendors (cleaning, maintenance, security, catering, etc.)
      • Track service delivery and escalate issues when necessary
      • Support invoice tracking and ensure timely submission to Finance
      • Assist in maintaining vendor lists and service contracts

        • Facilities & Maintenance Support

        • Report and follow up on maintenance issues (HVAC, lighting, plumbing, etc.)
        • Coordinate with Facilities or landlords when required
        • Support minor office projects, moves, or reconfigurations

          • Employee Experience

          • Support internal events (celebrations, team activities, wellness initiatives)
          • Ensure a welcoming and positive office environment
          • Act as a point of contact for employee queries related to office services

            • Health & Safety

            • Support compliance with Health & Safety guidelines
            • Assist in maintaining emergency procedures and office readiness
            • Participate in drills and ensure safety equipment is accessible and up to date

WHO YOU ARE

  • Previous experience in an administrative or office support role preferred

  • Strong organizational and multitasking skills

  • Good communication and interpersonal skills

  • Fluency in English (written and spoken) is required

  • Proactive mindset with attention to detail

  • Ability to work independently and manage priorities

  • Basic knowledge of Microsoft Office / Google Workspace

  • Ownership & Accountability – takes responsibility for tasks and follows through

  • Service Orientation – focused on supporting employees and stakeholders

  • Problem Solving – identifies issues and acts quickly

  • Collaboration – works effectively with teams and vendors

  • Adaptability – comfortable in a fast-paced, changing environment

REWARDS & BENEFITS

  • Health insurance for the whole family, flexible working environment and well-being support and tools
  • Extra days off, sabbatical program and days for you to give back for the community
  • Training opportunities and free access to Udemy
  • Flexible benefits program
  • FARFETCH Equity plan

    • EQUAL OPPORTUNITIES STATEMENT

  • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
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