Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Recovery Case Manager - Homeless Services

Eliotcommunityhumanservices · Boston

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicated Recovery Case Manager to join The Safe Haven Shelter which is a transitional shelter open 7 days a week for homeless women with severe and persistent mental illness living on the streets in Back Bay, Boston Common, and Downtown Crossing. 

The ideal candidate has a person-centered and strengths-based approach. The goal of our programming is to provide each individual with coaching, education, tools and access to community resources that will help them successfully maintain long-term sustained housing, financial independence and emotional well-being.

Responsibilities:

  • Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior, optimism and encouragement.
  • Assist the team and consumers in providing on-going assessment of symptoms and responses to staff interventions.
  • Participate in the development of IAP’s (Individualized Action Plans). Promote consumers preferences and goals.
  • Assist in identifying strengths, cultural preferences and motivations as it relates to goals. Support consumers in their desire for recovery and rehabilitation in the development of their goals.
  • Provide interventions related to consumers IAP and as assigned by supervisor. Provide interventions that are inclusive of consumer preferences, cultural desires and community resources.
  • Assist consumers in accessing consumer resources and natural support to achieve goals. Facilitate community integration according to consumers’ needs, desires and with consultation from supervisor and team staff.
  • Provide interventions and support related to recovery and independence in all environments.
  • Assist team members in providing support to consumers to achieve independence and rehabilitation.
  • Assist consumers with accessing information and services related to medical care, nutrition, exercise and smoking cessation as appropriate. Assist consumers with accessing community resources that support these healthy areas.

Qualifications:

  • Bachelor’s degree in a human services field or social work or related field
  • Previous experience working with people with severe and persistent mental illness
  • Strong commitment to mental health recovery
  • Must have a valid driver’s license and reliable transportation. 

Schedule: 

  • Sunday 7am-3pm, Monday 2:30pm-10:30pm, Thursday 2:30pm-10:30pm, Friday 12pm-8pm, Saturday 2:30pm-10:30pm (40hours/week)
 
Hourly Rate
$20.50—$20.50 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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