Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Technical Account Manager

Doppel · US Remote

About The Team
The TAM team is responsible for ensuring our customers fully realize the value of Doppel after they’ve signed. TAMs will act as the technical experts for all post-sale clients, partnering closely with Customer Success to deliver a seamless and impactful customer experience.

Our goal is simple: extend the same extraordinary experience customers have as prospects into long-term success as customers.

What You Will Do

  • Develop and validate technical strategies strategies that align with customer environments - will drive knowledge in detections and takedowns

  • Provide technical guidance and best practices throughout the sales cycle and deployment.

  • Collaborate with customer success managers and account executives to support the customer experience from an overall technical POV

  • Support post-sale activities to ensure customer satisfaction.

  • Collaborate with Eng & Product on customer health - think about how we can get ahead of a customer having a poor health score/churn risk

    What We Are Looking For

  • 3+ years of experience in security engineering, detection engineering, solutions engineering, or a similar technical customer-facing role

  • Strong hands-on experience with detection and investigation workflows, including designing, testing, and validating detection logic in real-world environments

  • Ability to translate customer needs into effective detection strategies, configuring platforms to align with diverse technical stacks and threat models

  • Comfort leading technical trials, demos, and proof-of-concepts, acting as a trusted technical advisor throughout the sales and onboarding lifecycle

  • Proven problem-solving skills, with experience investigating missed alerts, tuning detections, and validating detection efficacy

  • Experience supporting customers through escalations, maintaining a calm, structured, and customer-first approach

  • Strong collaboration and communication skills, with the ability to work cross-functionally with Sales, Product, and Engineering

  • Comfort operating in a fast-moving, high-growth environment, balancing technical depth with execution speed

  • Familiarity with security tooling, cloud environments, or detection platforms is helpful but not required

  • A thoughtful, curious, and resourceful mindset, with a genuine interest in improving detection coverage and customer outcomes

    Why Join Doppel

  • Meaningful equity so you share in Doppel’s success

  • Remote first culture with flexibility built in

  • Flexible PTO, comprehensive health benefits, parental leave, and more

  • A high growth environment where your work has immediate impact and visibility

Join Doppel

Doppel is the first platform built to dismantle digital deception at scale. We scan over 150 billion entities daily and deploy continuously adaptive AI SOC agents, paired with expert human analysts, to uncover and disrupt the infrastructure behind phishing, impersonation, and online fraud before attacks can spread. Our Threat Grid turns every customer signal into shared intelligence, making each disruption smarter, faster, and more effective.

We’re not just another cybersecurity company. We’re defining the future of social engineering defense, where trust is protected, and deception becomes unprofitable. Backed by top-tier investors and trusted by some of the world’s most recognized brands, Doppel is growing fast. If you’re driven to solve real-world problems with bold technology, we’d love to meet you.

View full listing