Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Executive

Conviva · Foster City, CA

Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.

 

We’re looking for an exceptional Account Executive to join our high-impact sales team, focusing on driving new business by identifying, engaging, and closing new customers. This is an exciting opportunity to be at the forefront of cutting-edge technology, working closely with internal teams to drive new business growth. We are seeking a sales professional who brings passion, curiosity, and a can-do attitude to help us expand our reach and establish our platform as an industry leader. 

You might be an ideal candidate if you have a strong track record of success in full-cycle sales, generating and qualifying leads, understanding their pain points, demonstrating how our product solves their key challenges, and closing deals. It would be beneficial if you have experience selling analytics or related products to technical personas. 

 

What Success Will Look Like: 

  • Be a part of a cutting-edge, technology-leading, fun, collaborative, and innovative team.
  • Own and manage the full sales cycle, from prospecting and building relationships with potential customers to closing new logos.
  • Become a trusted advisor to stakeholders by deeply understanding their pain points and business needs. 
  • Build, manage, and expand relationships across multiple departments at target companies, particularly within product and engineering teams. 
  • Manage a complex sales process from initial conversation through negotiation and closure, while effectively handling ongoing sales activities such as pipeline forecasting, organizational mapping, contracts, proposals, and legal matters to maximize results for the company and the client.  
  • Maintain a strong understanding of our technology landscape and industry trends. 

 

Who You Are & What You've Done: 

  • 5-7 years of sales experience (Account Executive or Business/Sales Development) in a B2B SaaS technology environment, ideally with a strong emphasis on selling analytics, big data, or observability solutions. 
  • Proven ability to drive new customer acquisition and expand market presence through effective prospecting and sales execution. 
  • Experience selling to technical personas, particularly product and engineering leaders, with a deep understanding of their priorities and challenges. 
  • Demonstrated ability to work cross-organizationally, aligning multiple stakeholders and internal teams to drive deals forward. 
  • Strong networking and relationship-building skills, with a track record of creating long-term value for customers. 
  • Expert negotiation skills, successfully managing complex deals and maximizing value and ROI for clients. 
  • Knowledge and experience utilizing MEDDIC or MEDDPICC frameworks. 
  • Passion, curiosity, and high expectations for your performance and the value you bring to your clients.
  • Start-up experience and mindset: comfortable navigating ambiguity, wearing multiple hats, and thriving in a fast-paced environment.

 

The expected On-Target Earnings (OTE) for this full-time position is $160,000 - $250,000, which includes base salary and variable compensation, plus equity and benefits. Compensation is determined by various factors such as qualifications, experience, relevant education or training.

 

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com.