Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Manager

Coface · Auckland, nz

MISSION :

  • To develop, drive and execute strong business relationships with existing and new accounts as to maximise the achievement of company goals and renewal targets  
  • Nurture and deepen broker and client relationships with the objective of increasing client stickiness/retention and maximizing long term revenue.

MAIN RESPONSIBILITIES:

  • Serve customers by providing product and service information and resolving product and service problems as indicated by clients or partners;
  • Prepare account plans for strategic accounts clearly outlining plans to meet short, medium & long term revenue objectives
  • Provide monthly forecast for the portfolio split by accounts
  • Engage with key client stakeholders to increase Coface solution usage and to upsell new Coface solutions
  • Monitor the portfolio proactively, highlight any anomalies and prepare recovery plans to get usage/revenue back on track
  • Identify new use cases/departments to expand the Coface solutions for clients
  • Track and see to closure any customer queries including complaints by providing the best solution to solve the problem, following up to ensure resolution
  • Track and manage SLAs as per contract to ensure they are within the agreed limits
  • Deliver to clients and partners final Contracts, Endorsements, and invoices and handle any questions related to these documents
  • Be responsible for negotiations with clients on renewal of contracts and pricing
  • Responsible for derogation request if required on products, contracts and pricing
  • Conduct 6 monthly reviews with the client and client’s stakeholder, to clearly demonstrate Coface’s industry thought leadership and how Coface BI is an effective solution.
  • Accuracy in forecasting of sales and revenue targets.
  • Ensure client NPS scores meet or exceed global benchmarks
  • Degree or diploma in a relevant discipline – Business, Economics, Finance is desirable
  • 3-5 years of professional experience in account management.
  • Opportunities to learn:  Opportunity to acquire knowledge in the field of business information services, trade credit insurance and finance
  • Hybrid working model: Flexible workplace with possibility for hybrid work
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Engaging: high performance work culture in an inclusive workplace
  • Exciting Employee Benefits: Includes Health Care