Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Senior AM- LTV

Ciena · Mumbai

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

This individual will work closely with the Account Leader, Pre-Sales Engineering team, Operations teams, and global support teams, including Product Line Management, to assist in developing and implementing sales strategies aimed at driving steady revenue growth for the assigned accounts.

The role requires a motivated professional with solid techno-commercial understanding, foundational account management skills, and experience supporting sales in complex environments. The ideal candidate should be a good team player with strong communication skills and the ability to collaborate across multiple teams.

 

 

The Must Haves:

  • Support identification and management of relationships within complex customer organizations.

  • Assist in positioning solutions, preparing pricing and commercial proposals, and supporting contract negotiations.

  • Apply technical knowledge in the Telecom industry, especially in Optical. Routing, and Switching will be nice to have

  • Prepare and deliver presentations to internal teams and customers.

  • Stay informed on market trends and competitor activities.

  • Support account and regional sales efforts.

  • Develop an understanding of the customer’s business model and priorities.

  • Collaborate with CIENA teams including product marketing, product management, and sales operations to meet sales goals.

  • Help drive product presentations and demonstrations at various levels within CIENA and client organizations.

  • Assist in responding to RFPs, RFIs, and quotation requests.

  • Collect and communicate customer feature requirements to global teams.

  • Take ownership of assigned responsibilities and proactively escalate issues when needed.

  • Work effectively within a matrix organizational structure.

  

Nice to have:

  • 4 to 7 years of experience in B2B sales, solution selling, system engineering, product management, or a related role.

  • Demonstrated ability to support sales processes and contribute to closing deals.

  • Technical background in Telecom, particularly in Optical, Routing, and Switching.

  • Strong presentation and communication skills.

  • Basic understanding of market and competitor dynamics.

PS: As part of our growth plan for the year, we’ve begun building a pipeline of suitable candidates while we await confirmation of the hiring budget for H2.

#LI-SG1


At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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