Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Strategic Growth - Account Executive

Chilipiper · Remote

About Chili Piper

Chili Piper is a B2B SaaS company that helps GTM teams turn inbound leads into qualified meetings - instantly. Our Demand Conversion Platform makes it easier for buyers and sellers to connect fast, without the usual friction in the funnel.

We’re a fully remote, global team that loves building solutions that truly help our customers, moving fast, and having fun while creating something meaningful. We’re growing quickly and aiming big!

***Currently only hiring for this role in the following metropolitan areas:

Austin, Chicago, New York City, Salt Lake City, San Francisco, Boston, Washington D.C., and Philadelphia***

Job Description

We’re hiring a Strategic Growth Account Executive to drive commercial expansion within our Strategic segment.

This role is about creating net-new value inside accounts that already have a foothold with our technology but not a direct commercial path. You’ll identify expansion angles, open new teams, introduce new products, and close revenue.

Reporting directly to the Strategic Sales Director and working closely with the Senior VP of Ecosystems, this role requires a seller who can influence senior leadership, navigate complex environments, and consistently deliver new revenue within existing accounts.

Key Metrics

  • Closed/won revenue

    • New teams (non–Gong Engage licensed)

    • Cross sell (new products)
      Gong Engage–provisioned licenses do not count toward target.

Responsibilities

  • Drive new business expansion within Strategic accounts using Chili Piper through Gong Engage.

  • Build and execute account strategies that uncover new teams, new product opportunities, and paths to a direct commercial relationship.

  • Run the entire sales cycle end-to-end, from outbound prospecting to negotiation and contract close.

  • Partner with Customer Success during early engagement, then take full ownership as deals move toward direct agreements.

  • Build strong relationships with senior leaders and C-suite stakeholders.

  • Coordinate tightly with the Strategic SDR, Marketing, and Partnerships to drive pipeline and create multi-threaded engagements.

  • Deliver crisp, confident value messaging that clearly differentiates Chili Piper.

  • Travel to key accounts as needed (up to 20%).

Qualifications

Minimum Requirements

  • 5+ years in strategic or enterprise sales.

  • Strong track record selling SaaS solutions into complex organizations.

  • Proven ability to close net-new revenue, manage multi-threaded cycles, and engage senior leadership.

  • Confident in managing full commercial ownership of deals.

  • Strong communication skills, clear, direct, and executive-ready.

Preferred

  • Experience with Chili Piper and/or Gong

  • Background navigating channel-like or partner-influenced sales motions

  • Based in

    • Austin, Chicago, New York, Salt Lake City, San Francisco, Boston, Washington D.C., or Philadelphia metro areas

Additional Details

  • Fully remote but will require travel to customers (up to 20%)

Additional Information

Why you'll love being a part of our team:

Our team loves Chili Piper because we’re building the company of the future. 

  • Work with an immensely talented global team

  • Work in a business that’s run fairly and transparently

  • Competitive pay based on market rate wherever you live

  • We lead by example--showing industry peers and leaders how to innovate, improve, and grow--while having fun

How we work:

  • Freedom and flexibility. We’re a 100% distributed team working from around the world, and we've been fully remote since 2016. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.

  • Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.

  • Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.

  • Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

The perks:

  • Unlimited vacation (and we do mean it, and we do take it!)

  • Generous health, dental, and vision insurance

  • Any equipment/software/tech that you need to do your job

  • Annual professional development stipend of $2,000 USD

  • Equity - all Pipers receive stock options

  • Annual company retreat in epic locations (past trips: Paris, Morocco, Tulum, Iceland, Ibiza, India). Check out the video from last year’s retreat in Tenerife.