Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Managers - Drayage & Supply Chain

Cargomatic · Los Angeles, CA

Account Manager — Drayage & Supply Chain | Cargomatic

Locations: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)
Employment Type: Full-Time | On-Site | Experienced

**This is not a remote position. Relocation assistance is not offered.** 

About Cargomatic

Cargomatic connects shippers and carriers in real time through our digital freight marketplace, making port, drayage, and regional logistics more efficient, transparent, and sustainable. We’re transforming how freight moves across America’s busiest logistics corridors, and we’re looking for experienced Account Managers to help us grow capacity and strengthen partnerships in key markets.

Role Overview

As an Account Manager at Cargomatic, you will manage and grow relationships with existing customer accounts, ensuring high satisfaction, retention, and profitable expansion. You will collaborate closely with operations, product, sales, and finance teams to deliver solutions that optimize freight execution and drive measurable results.

This role is ideal for someone who is commercially minded, customer-focused, and experienced in logistics or drayage. Account Managers are expected to work on-site daily at one of our regional offices to stay closely connected with our customers and operations teams.

Key Responsibilities

  • Manage a portfolio of customer accounts to drive retention, renewal, and expansion.
  • Identify opportunities for upselling or cross-selling new services or lanes.
  • Partner with internal teams to ensure operational excellence and timely issue resolution.
  • Track account performance metrics including customer satisfaction (CSAT), renewal rates, and gross margin improvement.
  • Present account insights and business reviews to customers and internal leadership.
  • Contribute to revenue and profitability targets within your assigned territory.

Qualifications

  • 5+ years of experience in logistics, supply chain, or drayage account management.
  • Proven success managing and expanding enterprise or port-based logistics accounts.
  • Strong relationship-building and negotiation skills.
  • Analytical mindset with the ability to interpret data and identify growth trends.
  • Bachelor’s degree or equivalent experience in business, logistics, or a related field.

Compensation and Benefits

Cargomatic offers competitive compensation tailored to market conditions, experience, and performance, including base salary, performance-based incentive opportunities, and a comprehensive benefits package. Expected salary ranges by location are:

  • Seattle, WA: Base salary between $90,000 and $110,000, plus a performance-based incentive opportunity.
  • San Francisco, CA: Base salary between $100,000 and $125,000, plus a performance-based incentive opportunity.
  • Los Angeles, CA: Base salary between $90,000 and $115,000, plus a performance-based incentive opportunity.
  • Phoenix, AZ: Base salary between $80,000 and $95,000, plus a performance-based incentive opportunity.

Benefits include:

  • 401(k) with company contribution
  • Flexible Paid Time Off (PTO)
  • Comprehensive Health, Medical, and Dental coverage
  • Opportunities for professional development and career advancement