Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Senior Executive

CMA CGM · Mumbai

Role Summary:

  • During the export cargo cycle it is necessary to follow up the shipment. The main role of the Cargo Readiness team is to make sure that the customer will fulfil the export deadlines and deliver the cargo on time, limiting the costs for the company.
  • The Cargo Readiness team is performing the follow-up and resolving issues related to the export cargo cycle.

Core Responsibilities:

  • Liaise with various internal and external stakeholders to facilitate exchange of information between customers and the organization & to provide resolution to customer queries and to complete Cargo Readiness activities.
  • Take full responsibilities to clear Issues at the end of each day to ensure that the issues are resolved promptly to ensure the customer and the organization is not impacted negatively.
  • Educate customers on CMA CGM procedures, country rules & restrictions, SOPs, best practices, related to the export cargo cycle.
  • Take full responsibilities and provide support and resolution for cases received as per defined Scope within defined SLAs and quality parameters.
  • Engage in constructive problem resolution and through an analytical approach, seek continuous improvement and propose process improvements.
  • Work independently and assist the team in realizing goals and standards share knowledge and best practices.

Key Performance Indicators:

  • Adhere to productivity and quality standards as defined under the scope of Cargo Readiness Perform Cargo Readiness activity on daily basis.
  • Case management to be attended and reverted within 6 hours or same working day whichever earlier.
  • Proactive approach towards engaging customers towards improved relationship management and better understanding of customer requirements & relay the same effectively within the organization.
  • Compliance to process flows, SOPs and standing instructions defined for the Cargo Readiness activities.

Qualifications and Skill Sets:

  • Graduate / Post-Graduate degree holder.
  • Previous experience in shipping / logistics domain is an added advantage.
  • Demonstrable presentation & communication skills (written & oral, both in English & relevant local language).
  • System savvy and well versed to MS-Office applications.
  • Previous experience in case management system is an added advantage.
  • Demonstrable team-player skills and ability to meet timelines and deadlines.