Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Manager

Botcrew · Austin, TX

Who we are

Founded in 2022, BotCrew is transforming construction through rugged, all-terrain autonomous robots, which handle repetitive tasks in a variety of construction applications. Our robotics platform, Gravion, is trusted by 80% of the top Engineering, Procurement, and Construction companies in North America and we have ambitions to expand worldwide in the near future. For additional information about BotCrew and Gravion, please visit our website https://robots.botcrew.com.

About the Role

We are seeking a relationship-driven Account Manager to own customer accounts after the initial equipment sale is completed. In this role, you will ensure customers successfully integrate our equipment into their operations while identifying opportunities to expand their fleet and deepen the partnership over time.

Once the sales team closes the first deal, you will become the primary point of contact for the customer, responsible for long-term account management, retention, and growth. Your focus will be to maximize the lifetime value of each customer by ensuring they achieve success with our equipment and continue to invest in our solutions.

This role is ideal for someone who understands the construction or heavy equipment industry and enjoys building long-term partnerships with contractors, fleet managers, and operations leaders.

Responsibilities

  • Take ownership of customer accounts immediately following the close of the initial equipment sale.

  • Serve as the primary relationship manager for assigned customers.

  • Ensure a smooth transition from the sales process to ongoing account support.

  • Build strong, trusted relationships with contractors, fleet managers, and project leaders.

  • Conduct regular account check-ins to ensure equipment is performing well in the field.

  • Address customer concerns and coordinate with service, parts, and support teams when needed.

  • Maintain high customer satisfaction and long-term retention.

  • Identify opportunities to expand customer fleets across projects, job sites, or divisions.

  • Recommend additional equipment, attachments, services, or upgrades based on customer needs.

  • Work with internal teams to support expansion opportunities and repeat purchases.

  • Monitor customer usage, projects, and upcoming opportunities.

  • Anticipate future equipment needs based on project pipelines and fleet utilization.

  • Proactively engage customers to support their long-term equipment strategy.

  • Partner closely with sales, field teams, service technicians, and parts departments.

  • Provide feedback from customers to improve products, services, and support.

  • Maintain accurate account records and opportunities in CRM systems.

  • Willingness to travel within the United States to visit customer job sites, offices, and project locations as needed.

Qualifications

  • 3+ years of account management, equipment sales, or construction industry experience

  • Strong relationship-building and communication skills

  • Ability to manage multiple customer accounts effectively

  • Comfortable working directly with contractors and job site personnel

  • Willingness to travel throughout the country (approximately 30–50%) to visit customer job sites, fleet yards, and offices to support account growth and customer success.

Bonus Qualifications

  • Experience in construction equipment, heavy machinery, or industrial equipment

  • Background with equipment dealerships, rental companies, or OEM manufacturers

  • Experience using CRM tools such as Pipedrive or HubSpot

  • Understanding of contractor workflows and jobsite operations

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