Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Quality Insights Lead

Axion · Remote

About Us:


Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.

As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.

Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors.

Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing.

About the Role:

Axion Ray is looking for a Quality Insights Lead to join our Solutions team and help drive long-term customer value, retention, and expansion. This is an exciting opportunity to be deeply embedded in the customer journey, supporting enterprise clients post-onboarding and ensuring continued success through adoption, value delivery, and growth. The ideal candidate is a hybrid technical and client-facing professional who can effectively communicate across business, product, and engineering stakeholders.

Key Responsibilities:

  • Serve as the primary point of contact for customers following initial onboarding and deployment

  • Deliver ongoing program updates and operational check-ins to key customer stakeholders

  • Proactively monitor account health and platform usage to drive adoption and value realization

  • Support customer issue resolution, including preparation, live syncs, and post-meeting follow-ups

  • Partner with Sales, Product, and Engineering to deliver a seamless customer experience across touchpoints

  • Translate customer goals into platform configurations, success plans, and measurable outcomes

  • Identify expansion opportunities and partner with Sales on renewal and upsell efforts

Location:

  • This is a remote role that involves occasional travel to client sites as well as Williamsburg, Brooklyn HQ

Requirements:

  • 2-4 years of experience in customer success, solutions, consulting, or technical project delivery

  • Strong data fluency; ability to interpret operational data, generate insights, and inform decision-making

  • Ability to drive projects forward within a PMO or structured project delivery environment

  • Strong written and verbal communication skills; comfortable leading customer-facing conversations

  • Detail-oriented and organized; able to manage multiple workstreams across internal and external stakeholders

  • Experience managing and configuring SaaS platforms to support customer onboarding, optimize workflows, and ensure successful solution delivery

  • Passion for AI, enterprise software, or manufacturing technology

Preferred Qualifications:

  • Experience in a hybrid technical + business-facing role (e.g., solutions engineer, technical CSM, implementation specialist)

  • Background in consulting, analytics, or systems integration is a plus

  • Exposure to data tools or platforms (e.g., Looker, Tableau, Snowflake, Postgres)

  • Prior experience supporting enterprise clients or highly regulated industries

  • A builder mindset with comfort in low-structure environments

Why Axion Ray:

  • Join a fast-growing, early-stage startup with the chance to make a significant impact from day one

  • Our culture puts people first - we will encourage you to bring your full self to work and will set you up to succeed

  • Competitive compensation, meaningful equity, and benefits package

  • Career development and leadership opportunities

  • We bring a unique combination of technical and business skills, with company leaders from top tech companies like Palantir, business leadership from McKinsey, and automotive leadership from GM and Ford

  • We’re an interdisciplinary team that prizes collaboration & diversity of thinking

Axion Ray is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.