Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Sales Development Representative

Authenticx · Indianapolis, IN

Who is Authenticx?

Authenticx is an AI powered conversation intelligence platform purpose-built for healthcare that surfaces the barriers, operational hurdles, and customer frustrations behind every care interaction. We are on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

  • A culture based on our core values of Authenticity, Courage and Having Fun
  • A collaborative environment that supports your personal and professional development
  • Remote/virtual working flexibility
  • Free health insurance options
  • Comprehensive benefits - medical, vision, dental, life, and disability insurance
  • HSA and FSA plans
  • 401(K)
  • Unlimited vacation time
  • Generous paid holidays, sick leave, and parental leave
  • Perks at Work membership for discounts on shopping, travel and much more

Job Description

As a Sales Development Representative, you will be responsible for the following:

  • Calling on enterprise healthcare companies (hospital networks, insurance companies, pharmaceutical companies, etc.) to set sales meetings for Account Executives
  • Meeting monthly sales targets for meetings set and revenue generation
  • Providing accurate weekly, monthly, and quarterly sales forecasts
  • Leveraging sales tools (CRM and other areas of tech stack)
  • Calling and emailing marketing-generated leads
  • Sourcing and creating new sales opportunities
  • Conducting research for personalized outreach
  • Collaborating with leadership (C-Suite, Product, Sales, etc.) about the value of Authenticx's products and services

Qualifications

Who is our ideal Sales Development Representative?

You have experience working in a sales role that prioritizes outbound sales strategy. You can quickly learn a product offering and share that product knowledge with outside prospects. You are comfortable making sales cold calls to potential clients and demonstrating how Authenticx’s unique product offering can benefit the client’s organization. You can autonomously handle lead generation and setting up new meetings. You are an accountable self-starter that enjoys working in a fast-paced, energetic and collaborative environment.

Qualifications

  • Bachelor’s degree in Business or other relevant fields is preferred
  • 1-2 years of business-to-business (B2B) sales experience
  • Experience selling software-as-a-service (SaaS) solutions -OR- selling product/services to enterprise healthcare companies is strongly preferred
  • Experience with prospecting, cold calling, customer outreach via phone and email, utilizing CRMs (preferably HubSpot), etc.
  • Competitive spirit with a drive to succeed in a quota/metric-driven sales environment
  • Confident making sales calls and communicating effectively with prospects via phone
  • Exceptionally strong written and verbal communication
  • Strong organizational skills and attention to detail
  • Documented track record of success against sales KPIs and quotas or other performance metrics
  • Ability to give and receive feedback in a fast-paced environment
  • Excellent problem-solving skills
  • Working knowledge of Microsoft Office Suite
  • Experience documenting results and knowledge in Customer Relationship Management (CRM) software

Additional Information

  • This is a hybrid position consisting of both on-site and remote/virtual work.
  • Candidates must live in/near the Greater Indianapolis area and be willing and able to work from our Indianapolis office 2 days per week.
  • Candidates must be authorized to legally work in the USA without requiring employment visa sponsorship now or in the future.
  • #LI-HYBRID