About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes.
About the role
Title: Payroll Specialist, PH
Location: Manila, Philippines
Travel Requirements: No Travel Required
About the team
The Payroll Team at Auctane is a collaborative and detail-oriented group dedicated to delivering accurate, timely, and compliant payroll services. We’re committed to supporting our employees through seamless pay experiences, clear communication, and efficient processes that reflect our company’s values. Our goal is to provide excellent service while continuously improving the way we operate.
What will you be doing?
Time & Attendance
- Manage Replicon time and attendance setup (schedules, pay rules, timecard approvals).
- Support employees and managers with time entry, corrections and approvals.
- Audit and reconcile timecards, resolve missing punches and overtime discrepancies.
Payroll Processing & Maintenance
- Support bimonthly payroll process for Philippines employees using CloudPay (CP).
- Utilize WFN reporting to update CloudPay HR Master Data template each pay period
- Ensure new hire Union Bank details are current providing updates as needed
- Maintain accurate employee data, including new hires, terminations, and pay changes in ADP WFN.
- Collect information regarding garnishments and benefit-related deductions in CP templates.
- Collaborate with CloudPay to produce Gross to Net reports for review and approval
- Perform payroll reconciliations.
- Respond to employee questions regarding payroll and deductions.
Reporting & Compliance
- Stay current on federal, state, and local payroll laws.
- Ensure timely and accurate submission of all statutory reports and payments (PhilHealth, etc.)
- Support tax reconciliations and year-end processes, including BIR submissions.
- Generate and distribute standard and ad-hoc reports.
- Maintain secure documentation for audit readiness and compliance.
Cross-functional Collaboration
- Serve as the payroll point of contact for HR, Finance, and Accounting.
- Recommend process improvements and participate in payroll-related projects.
- Provide backup support to the Senior Manager, Payroll
What are we looking for?
- 5+ years of full-cycle Philippines payroll experience.
- High level of professional discretion.
- Strong working knowledge of Replicon or similar software (time-keeping & leave management)
- Strong working knowledge of CloudPay (payroll).
- Advanced Excel skills (vlookups, pivot tables, formulas).
- Excellent attention to detail and problem-solving abilities.
- High level of customer service and professional communication skills.
- Ability to manage competing priorities in a fast-paced environment.
What will make you stand out?
- Deep knowledge of CloudPay payroll processing.
- Strong working knowledge of ADP Workforce Now (HRIS & reporting)
- Experience independently managing full-cycle payroll with minimal supervision
- Strong understanding of Philippines payroll compliance
- Advanced Excel skills (e.g., complex formulas, pivot tables, VLOOKUP/XLOOKUP)
- Ability to troubleshoot and resolve payroll and system issues efficiently
- Strong sense of ownership, accountability, and a continuous improvement mindset
- Exceptional attention to detail and organizational skills
- Excellent communication and customer service skills, especially when supporting employees and collaborating with cross-functional teams
The Tech
Required:
- Replicon or similar time-keeping software
- CloudPay
- Microsoft Excel
- Google Workspace
Nice to have:
- Celergo
- ADP Workforce Now
What do we offer?
🌿 1. Health & Well-being
Auctane prioritizes the health and well-being of our employees and their families.
🩺 HMO Medical Insurance:
- Tiered Maximum Benefit Limit (MBL) based on job level.
- Comprehensive coverage for the employee and up to two (2) dependents.
🦷 Dental Insurance:
- Coverage for essential dental care services.
🧠 Mental Health & Employee Assistance Program (EAP):
- Access to confidential counseling and support services for mental health and personal challenges.
🏃 Wellness Program:
- Initiatives and resources designed to promote physical and mental well-being.
2. Financial Security & Compensation Enhancements
We offer benefits aimed at providing financial stability and enhancing your overall compensation.
❤️ Life Insurance:
- Financial protection for your loved ones.
⚠️ Accidental Death and Dismemberment (AD&D) Insurance:
- Additional financial protection in the event of accidental death or dismemberment.
🍽️ Meal and Clothing Allowance:
- Up to 3,000 PHP per month for meal and clothing expenses.
🎯 Bonuses and Supplemental Income:
- Opportunity to earn extra wages through company contests and incentives.
3. Time Off & Work-Life Balance
Auctane recognizes the importance of rest and personal time for a healthy work-life balance.
🌴 Paid Vacation Days:
- 15 paid vacation days per year, with additional days increasing with tenure.
🤒 Paid Sick Days:
- 15 paid sick days per year.
🎉 Paid Holidays:
- Observation of statutory national and local holidays.
💐 Bereavement Leave:
- Supportive leave in times of personal loss.
4. Professional Development & Recognition
We invest in your continuous growth and acknowledge your contributions to Auctane's success.
📚 Education Benefits:
- Support for continuous learning and prof
