Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Support Team Leader, India

Appsflyer · Bangalore

Location: Bangalore, India
Department: Product
Type: Full-Time, 4 days mandatory WFO

About AppsFlyer

AppsFlyer helps businesses grow smarter through data. As a global leader in mobile measurement and marketing analytics, we work with the world’s top brands to drive impact. Across 25+ offices, we’re united by one goal: helping our customers succeed.

About the Role

We’re hiring a Support Engineer Team Leader who will lead experienced Support Engineers and help scale the Support function in an efficient manner.

This is a high-impact leadership role with a focus on operationalizing efficiency by using automation, Gen AI, dashboards, and debug tools

The ideal candidate combines deep technical expertise, strong customer communication, and a bias for process optimization in fast-paced environments.

What you will do

Team Leadership & Strategy

  • Lead and scale a team of ±5 Experienced Support Engineers.
  • Hire, mentor, and coach engineers to deliver high-quality customer support.
  • Drive ownership, accountability, and technical excellence within the team.
  • Collaborate with Support Management in defining team KPIs and lead regular reporting cadences.
  • Build and scale internal workflows using automation, dashboards, GenAI, data-driven tooling.

Customer Impact & Growth

  • Be hands-on with technical cases, and step into critical conversations where necessary
  • Streamline and own the initial triage to root cause analysis, resolution, and stakeholder communication.
  • Drive resolution of complex technical issues across the AppsFlyer platform, collaborating closely with Product, R&D, and Customer Success teams.

What you have

  • 8–10 years of total experience in Technical Support or Client-Facing Engineering roles (preferred in SAAS B2B / Mar-tech / Ad-tech) , with at least ±4 years in a people management capacity.
  • Strong stakeholder management and a calm, customer-first mindset under pressure.
  • Hands-on proficiency with SQL, REST APIs, Mobile SDKs and related tools that demonstrate deep technical experience
  • Strong understanding of mobile architecture, analytics flows, and common data troubleshooting patterns.

Bonus Points

  • Experience in AdTech, MarTech, or the broader mobile ecosystem.
  • Referred by an AppsFlyer team member
  • Experience leading or building a global team

Why Join Us?

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.

Here, titles don’t define us—ideas do. You’ll thrive in a culture where everyone’s input shapes the future.