At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Senior Medical affairs manager ( MAM) is an experienced field-based member of the Medical Affairs team who serves as a strategic link between Alcon and Medical Experts (ME)/Key Opinion Leaders (KOLs) in the field of Ophthalmology and Optometry. 

Major Accountabilities:

• Foster KOL/HCP interest in Investigator Initiated Trials (IITs) within Alcon’s product strategy and liaise between potential researchers and Alcon on Investigator Initiated Trials (IITs) from inception to publication. 
• Act as an interface between Medical Expert/ HCP and Alcon to provide up-to-date medical support on device-related issues to educate, diagnose, resolve, and where applicable, escalate to local or regional Medical Affairs. 
• Develop and maintain peer-to-peer scientific relationships with KOLs and decision-makers to expand evidence generation through scientific partnership opportunities; and gain their advocacy. 
• Develop a strong understanding of the future needs of ophthalmic surgeons and support medical education in alignment with Alcon's strategy. 
• Identify national, regional, and local KOL eye Care Provider experts according to their medical expertise and academic reputation.  
• Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information.  
• Assure thoughtful and informed exchange of current medical information and data related to Alcon products and selected areas of therapeutic interest with KOLs. 
• Provides important information (HEOR/data) for payers making healthcare coverage and access decisions
• Regularly collect, analyze, and report insights from the scientific exchange with ECPs that may impact company development plans/trial designs, launch, and brand strategies/tactics.  
• Deliver effective presentations to ECPs and collect and report insights. 
• Function as the Alcon medical speaker to present, as needed, at customer sites, ad board congresses, symposia, and training events for up-to-date data-based, scientific, and clinical information on Alcon product(s).   
• Provide non-promotional speaker training to HCPs to support education/medical events to the healthcare community about therapies/devices developed and commercialized.   
• Medical Support & Key Opinion Leader (KOL) Relationship Development   
• Attend and provide scientific support for Medical Affairs activities and scientific sessions at regional and national congress meetings. 
• Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information.   
• Timely completion of all required training activities, documentation, and other administrative responsibilities.  
• Deep scientific and KOL/IIT management skills that are used to coach and onboard new MAMs and team members 
• Acts in lieu of a MAM Regional Director as a peer mentor, as a subject matter expert and possesses excellent operational excellence (time, budget/finance, data standards, reports etc) 
• Internal Alcon Support − Provide medical support and training, as appropriate, (i.e., disease state and product) to colleagues (e.g., sales reps, Regulatory Affairs colleagues, etc.), but not as a substitute for those functional training groups.   
• Support educational efforts, such as wet lab activities, by proctoring such events and being onsite as necessary.   
• Ensure cross-functional collaboration, and interface effectively with all other Medical Affairs functions, as well as other departments, including but not limited to Commercial, QA, Research and Development, Regulatory Affairs, and Market Access. 
• Work with Med Info and Med Safety to help resolve escalated product complaints as well as Medical Safety issues.   
• Comply with all credentialing requirements for any healthcare institution and Work with Integrity and Compliance observing all laws, industry standards, and company policies.   

WHAT YOU’LL BRING TO ALCON:

• Require OD, MD/DO/MBBS/ PhD/PharmD/Advanced Degree in Ophthalmology or Optometry   
• Deep knowledge of eye diseases including ophthalmic surgical procedures and optometry.   
• Minimum of 5 years of experience in an ophthalmology or optometry field (academia, industry, practice), with at least 3 of those in the ophthalmic device or pharma industry.
• Minimum 10 years’ experience in a customer-facing role, minimum 3 years people management skills
• Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP, and other ethical guidelines.   
• Experience designing and executing clinical trials, in the post-market phase.   
• Experience in scientific/medical presentations and deep experience in medical writing and biostatistics.   
• Broad knowledge of clinical trial design, product development, regulatory requirements, payer landscape, and life cycle management.   
• Proven track record in developing and fostering peer-to-peer, credible relationships with Medical Experts/decision-makers. 
• English proficiency

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

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