Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Technical Representative

Airasia · Kuala Lumpur - RedQ


Job Description

OVERVIEW:

  • Location: Red Q, Sepang

  • Department: Planning

  • Entity: AirAsia Berhad

  • Status (Full time/part time/contract): Full time

JOB DESCRIPTION:

YOUR ROLE AS A:

As a Technical Representative, you’ll be the go-to Allstar at the MRO—keeping aircraft checks on track, ensuring on-time turnaround and being the technical brain the team relies on to keep everything running smoothly

WHAT YOU’LL CHAMPION:

  • Monitor daily aircraft checks and ensure they meet AirAsia’s quality, cost, and turnaround expectations.

  • Coordinate closely with CAMO Material to ensure parts and spares arrive on time.

  • Keep a pulse on daily progress and maintain presence at the aircraft.

  • Support non-routine defect assessments and highlight risks early.

  • Raise Work Orders and coordinate major rectifications with internal teams and the MRO.

  • Request extra manpower or extended hours when needed to keep the check on schedule.

  • Review and verify over-and-above charges before approval.

  • Control part requisitions and track everything from request to delivery.

  • Work with the MRO to recover delays and ensure the aircraft is released safely and on time.

  • Ensure all logs, documents, and reports are accurate and complete.

WHO YOU ARE:

  • Friendly, grounded, detail-oriented, and able to stay cool under pressure.

  • Strong in English and Bahasa Malaysia, with solid computer skills.

  • Able to maintain confidentiality with professionalism and tact.

  • Confident in both technical knowledge and hands-on practices.

  • Enjoy coaching and knowledge sharing with teammates.

  • Independent, dedicated, and comfortable working with diverse environment.

  • Willing to travel when required

  • Bring at least 5 years’ experience in Continuing Airworthiness and strong knowledge of Part M, Part 145 & CAAM CAD.

  • Hold an Aircraft Maintenance License with relevant training.

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

Based on your performance and contribution in this role, you’ll grow into becoming a Lead Technical Representative. In this role, you’ll overseeing the team and take fully charge to ensure the highest quality and standards are complied with by MRO provider . 

WHAT YOU’LL ENJOY:

 - Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.

- Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

- Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

- Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

- A unique Allstar culture like no other 

OUR HIRING PROCESS:

- Application received

- Candidate screening

- Interview(s) and assessment(s)

- Background check and/or other assessments

- Offer and negotiation

GET TO KNOW AIRASIA:

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard. 

Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.