Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Case ManagerPortland, Oregon

Advocateslawcareers · United States

Back to jobs

Case Manager

Portland, Oregon
Apply

Who We Are 

The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with care and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.  

The PNW branch is looking for a driven and client-focused Case Manager to be a part of our Portland, OR team. You would become a vital part of a close-knit group of attorneys, legal assistants, paralegals, and staff who all share a profound dedication to supporting our clients throughout their recovery journeys. 

Learn more about us at our website! https://www.advocateslaw.com/ 

Our Ideal Candidate 

We are looking for a Case Manager to join our growing team. The position will have ownership over cases, reaching out to coordinate with clients, solving problems with insurance companies and medical providers, and organizing records. They will work hand-in-hand with an attorney to provide excellent service to people who have been hurt. 

A great fit would be someone people-oriented who has a history of working hard for clients, appreciates the connection between details and client success, and is emotionally and intellectually sharp.  

Responsibilities

  • Feel a sense of responsibility for the cases on your docket
  • Communicate with clients throughout the course of their treatment
  • Collaborate with team, including other assistants and attorneys to ensure top notch client representation
  • Are driven to win and take pride in your work
  • Provide exceptional customer service to both external and internal clients with a professional, courteous manner.
  • Perform administrative duties such as gathering, recording, and filing documentation

Experience and Professional Background 

  • Computer literacy (required)
  • High School Diploma or GED (required)
  • Associate's Degree (preferred)
  • 1+ years Office Work experience (preferred)
  • 1+ years of Personal Injury experience (preferred) 

 Skills

  • Solving complex problems on the phone
  • Persistent and dedicated in case management
  • Able to develop strong rapport with clients and providers 
  • Eager to learn complex tasks

Compensation

  • $23.00 - $26.00/hr
  • Health, Dental, and Vision care up to 100% employer paid (Buy up options available)
  • Employee Assistance Program
  • 3 Weeks PTO in your first year, Uncapped PTO in year 3
  • 401(k) matching up to 4% (after 1 year)
  • 50% Paid transit card

Create a Job Alert

Interested in building your career at The Advocates - PNW? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

First Name*
Last Name*
Preferred First Name
Email*
Phone
Country
Phone
Resume/CV*
AttachAttach
Dropbox
Google Drive
Enter manuallyEnter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile
Do you now or will you in the future require visa sponsorship for this position?*
Select...
This position is hybrid out of our Portland, OR office located downtown. Does this work location work for you?*
Select...
This position has a compensation range of $22.00-$24.00/hour. Does this range meet your expectations? *
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity?
Select...
How would you describe your racial/ethnic background?
Select...
How would you describe your sexual orientation?
Select...
Do you identify as transgender?
Select...
Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning?
Select...
Are you a veteran or active member of the United States Armed Forces?
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Advocates - PNW’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender
Select...
Are you Hispanic/Latino?
View full listing