Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Customer Engineer

Asapp 2 · Bangalore

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.

We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk.

Join our Customer Engineering team building AI for the world's biggest brands. As a Customer Engineer, you'll be hands-on building, crafting, and optimizing GenerativeAgent implementations. Our best Customer Engineers are relentless problem-solvers who know how to navigate the power of GenerativeAI to deliver real outcomes.

You'll take an entrepreneurial approach to customer outcomes—doing whatever it takes to help customers get massive value from our GenerativeAgent. Working with senior Customer Engineers, you'll dig into customer workflows and business problems, crafting AI solutions that scale to millions of users. You'll shape solutions as much as build them.

This role is remote and based in Bangalore. You’ll collaborate primarily with teams in the US and work directly with US based enterprise customers – giving you meaningful visibility and ownership from day one.

This role requires working core U.S. business hours (9:00 a.m.–5:00 p.m. EST).
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.

We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk.

Join our Customer Engineering team building AI for the world's biggest brands. As a Customer Engineer, you'll be hands-on building, crafting, and optimizing GenerativeAgent implementations. Our best Customer Engineers are relentless problem-solvers who know how to navigate the power of GenerativeAI to deliver real outcomes.

You'll take an entrepreneurial approach to customer outcomes—doing whatever it takes to help customers get massive value from our GenerativeAgent. Working with senior Customer Engineers, you'll dig into customer workflows and business problems, crafting AI solutions that scale to millions of users. You'll shape solutions as much as build them.

This role is remote and based in Bangalore. You’ll collaborate primarily with teams in the US and work directly with US based enterprise customers – giving you meaningful visibility and ownership from day one.

This role requires working core U.S. business hours (9:00 a.m.–5:00 p.m. EST).
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AA1 #LI-Hybrid

What you'll do

  • Craft AI agent tasks focused on customer workflows, pain points, and business goals
  • Build and integrate enterprise systems through APIs (REST / GraphQL), knowledge bases, and LLM tooling to unlock business value
  • Run tight feedback loops with customers through testing and optimization
  • Write and refine prompts with an experimental, goal-oriented mindset for accuracy and impact
  • Work with Engineering and Product teams to influence features based on customer needs
  • Drive adoption of new AI capabilities through beta testing and implementation
  • Get creative to make customers successful with GenerativeAgent
  • What you'll need

  • Bachelor's degree (Computer Science, Engineering, Math preferred) or equivalent experience
  • Strong technical skills in Python and/or JavaScript  with ability to quickly learn complex AI/ML systems
  • Entrepreneurial mindset with bias toward action and customer success
  • Good communication skills for customer-facing technical discussions
  • Comfortable working in fast-moving environments where you help shape solutions
  • What we'd like to see

  • Hands on experience with Generative AI, Agentic AI, or conversational AI technologies
  • Background in APIs, system integrations, or enterprise software configuration
  • Benefits

  • Competitive compensation
  • Stock options
  • ICICI Lombard General Insurance LTD
  • Onsite lunch & dinner stipend
  • Connectivity (mobile phone & internet) stipend
  • Wellness perks
  • Mac equipment
  • Learning & development stipend
  • Parental leave, including 6 weeks paternity leave