Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

Account Director

ASAPP · New York

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.

We are looking for a hungry, energetic, and results-driven Sales Executive to join our team. Your primary focus will be on accelerating our growth by identifying, pitching, and closing new customer accounts. You will be instrumental in turning prospects into clients, managing the full sales cycle, and driving revenue from the ground up.

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.

We are looking for a hungry, energetic, and results-driven Sales Executive to join our team. Your primary focus will be on accelerating our growth by identifying, pitching, and closing new customer accounts. You will be instrumental in turning prospects into clients, managing the full sales cycle, and driving revenue from the ground up.

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Remote

Key Responsibilities

Generate New Business: Actively seek out new sales opportunities through cold calling, networking, social media (LinkedIn), and lead generation campaigns.

Pipeline Management: Build, manage, and maintain a robust sales pipeline, moving leads from initial contact to closed deals.

Client Pitching & Demos: Conduct engaging product demonstrations and presentations tailored to the needs of potential clients.

Negotiation & Closing: Negotiate contracts, handle objections, and close agreements to meet or exceed monthly and quarterly sales targets.

Market Research: Research potential prospects to understand their business needs and identify market gaps.

CRM & Reporting: Maintain accurate records of all sales activities in CRM software and provide regular reports on progress and performance.

Relationship Building: Develop and nurture relationships with key stakeholders and decision-makers (CEOs, managers).

Requirements and Skills

Experience: 5+ years of proven success as a Sales Executive (startup experience is a plus) selling enterprise SaaS to the Customer Experience and/or Contact Center industry.

Sales Acumen: "Hunter" mentality with a passion for prospecting and closing deals.

Communication: Excellent verbal and written communication skills for pitching and negotiation.

Tech Savvy: Familiarity with CRM software (e.g., Salesforce, HubSpot) and MS Office.

Results-Oriented: Self-motivated and driven to hit ambitious sales targets. 

What we’d like to see

The "Internal Champion" Factor: Knowledge of how to navigate complex organizations and empower an internal champion who speaks the company’s language to help position ASAPP effectively.
 
Relationship First Approach: You are not just a product seller. You prioritize open dialogue and listen with the intent to meet the customer where they are and guide them to where they need to be.
 
Resource Management: You know how to bring in the right resources at the right time, using the full force of the business to close a deal.
 
Technical Agility: The AI market moves at lightning speed; you have the ability to master technical product knowledge quickly to stay ahead of the curve.
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