Key Takeaways

  • 75% of U.S. employers use automated applicant tracking systems to screen resumes before a human reviews them (Harvard Business School & Accenture, 2021)
  • The most common ATS failures are missing keywords, incompatible formatting, and incorrect file types
  • ResumeGeni scores your resume across 8 parsing layers — modeled on the same steps enterprise ATS platforms like Workday, Greenhouse, and Taleo use to evaluate candidates

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then score how well that data matches the job requirements. Many ATS rejections happen because the parser couldn't extract critical fields, not because the candidate wasn't qualified.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword matchingJob-specific terms, skills, certificationsKeyword overlap affects recruiter search visibility and ATS scoring
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence parses get deprioritized in results

Frequently Asked Questions

Is ResumeGeni free?
Yes. ResumeGeni is currently in beta — ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is processed through an 8-layer parsing pipeline that extracts structured data the same way enterprise ATS platforms do. The score reflects how completely and accurately your resume can be parsed, plus how well your content matches common ATS ranking criteria.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

ATS Guides & Resources

Built by engineers with 12 years of experience building enterprise hiring technology at ZipRecruiter. Last updated .

AI Ops Associate

9Fin · London

About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.

Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets.

Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

The Opportunity

We’re looking for an AI Ops Associate to help embed AI into how 9fin works day-to-day, and to support cross-functional operational initiatives that improve how the company runs.

This role is a key enabler of our company-wide AI experimentation and adoption approach: making it easy for teams to use AI tools safely, confidently, and in a way that delivers measurable impact.

As AI adoption matures at 9fin, we expect the scope of this role to evolve — potentially into an enablement function, deeper automation ownership, or a more strategic operating role. We’re looking for someone who’s excited by that ambiguity and keen to grow with it.

What you’ll work on

Every day will be different, but here’s a flavour of what you’ll be doing:

  • Champion AI adoption across 9fin: identify opportunities to automate, streamline, or enhance workflows in line with our company approach to adopting AI.

  • Evaluate and implement AI-powered tools: support tool discovery, trials, rollout, and adoption (including light configuration/automation where useful).

  • Partner for responsible rollout: work with IT/InfoSec, People, and relevant user teams to ensure tools are rolled out with clear processes, training, and feedback loops.

  • Build AI capability through practical enablement: design and deliver training that’s role-relevant, making it easy for teams to apply AI in real workflows.

  • Drive many-to-many learning: run lunch & learns / demos / office hours, curate “what worked / what didn’t”, and help teams share concrete examples that others can copy.

  • Track efficiencies and impact: measure adoption and efficiencies delivered through AI initiatives and contribute insights and case studies that support wider organisational learning.

About You

This role will be a great fit if you’re someone who can take real needs from teams, translate them into practical AI-enabled solutions, and then roll up your sleeves to make them happen - through clear comms, great enablement, and strong stakeholder management. You likely have:

  • Strong operational instincts (you improve processes and reduce friction, not add it)

  • A hands-on approach to AI (you can translate possibilities into real workflows)

  • Comfort evaluating tools and making pragmatic recommendations

  • Excellent written comms and confidence facilitating sessions

  • Good judgement and a safety mindset

  • Ability to work cross-functionally and keep multiple stakeholders aligned

Our benefits

We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

  • Competitive salary benchmarked at 75-90th% of market

  • Pension (your minimum contributions are 4% with 9fin matching up to 7%)

  • Private Medical Insurance

  • Paid sick leave with Income Protection for long periods of illness

  • Group Life Assurance

  • Season Ticket Loan & Cycle to Work schemes

Time off

  • 25 holiday days per year

  • Local public holidays (with the ability to exchange them for alternative days)

  • Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work

  • Work abroad for up to 3 months a year

  • 1 month paid sabbatical after 5 years of service

  • Enhanced parental leave & flexible working arrangements available

Training & Culture

  • Professional learning and development budget

  • Quarterly team socials

  • Summer and Winter company social events

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.