Billing FAQ

Common questions about payments, refunds, and your account

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

All payments are processed securely through Stripe, a leading payment processor trusted by millions of businesses.

ResumeGeni Pro is $9.99 per month, cancel anytime. It includes:

  • Unlimited AI tailoring, translation, and improvements
  • Unlimited PDF and Word exports

Building, editing, and previewing your resume never requires Pro, and you get a few AI uses to try.

You can cancel ResumeGeni Pro anytime from your account billing settings.

  • Your Pro features stay active until the end of the current billing period
  • No further charges after you cancel

Need help? Email [email protected].

If a feature didn't work as expected, email [email protected] with your details and we'll make it right.

You can cancel anytime to stop future charges.

Your payment security is our priority:

  • Stripe processing: PCI-DSS Level 1 certified (highest security level)
  • No card storage: We never see or store your full card number
  • Encryption: All data is encrypted in transit and at rest
  • Fraud protection: Stripe's advanced fraud detection protects your transactions

You don't need a subscription for the basics:

  • Building and editing: Create, edit, and preview resumes without a subscription
  • ATS score: See how your resume performs at no cost
  • A few AI uses included: Try tailoring, translation, and improvements before you subscribe

Unlimited AI and exports are part of ResumeGeni Pro at $9.99/month.

For team or enterprise pricing, contact [email protected] and we'll help you find the right plan.

Still have questions?

Our support team is here to help with any billing issues.

Contact Support