Check Your Resume Before You Apply

Most employers use software (an ATS) to read and rank resumes. See your score and fix it. Free, no signup to check.

Practicebetter
Manager, Customer Success
Remote - Canada

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How it works

Key Takeaways

  • Automated hiring systems can screen or route resumes before human review; ResumeGeni treats ATS scoring as parser-readiness triage, not a hiring prediction (Harvard Business School & Accenture).
  • The most common ATS-readiness problems are missing keywords, incompatible formatting, incomplete fields, and incorrect file types
  • ResumeGeni scores parseability, structure, contact fields, content completeness, skills, and keyword signals, then explains the evidence behind the score

How ATS Resume Scoring Works

Applicant tracking systems parse your resume into structured data — extracting your name, contact info, work history, skills, and education — then use that data in search, review, and matching workflows. Parsing gaps can make a qualified candidate harder to evaluate.

LayerWhat It ChecksWhy It Matters
Document extractionFile format, encoding, readabilityCorrupted or image-only PDFs fail immediately
Layout analysisTables, columns, headers, footersMulti-column layouts break field extraction
Section detectionExperience, education, skills headingsNon-standard headings cause sections to be missed
Field mappingName, email, phone, dates, titlesMissing contact info is a common cause of immediate rejection
Keyword signalsJob-specific terms, skills, certificationsKeyword overlap can affect recruiter search visibility and resume-review workflows
Chronology checkDate ordering, gap detectionReverse-chronological order is expected by most ATS
QuantificationMetrics, numbers, measurable outcomesQuantified achievements help human reviewers and some scoring models
Confidence scoringOverall parse quality and completenessLow-confidence extraction means important fields may need manual review

What ResumeGeni Checks Before Keyword Matching

Keyword matching only helps after the resume can be read cleanly. ResumeGeni starts with parser-readiness signals before it evaluates wording, skills, and role fit.

  • Readable text: whether the uploaded file exposes selectable text instead of only a scanned image.
  • Standard resume structure: whether contact, summary, work experience, education, and skills sections are easy to identify.
  • Field extraction: whether names, email addresses, phone numbers, employers, titles, dates, degrees, and skills can be mapped into stable fields.
  • Format risk: whether tables, columns, text boxes, decorative icons, headers, footers, or unusual bullets could interrupt parsing.
  • Evidence quality: whether experience bullets include scope, tools, metrics, and outcomes rather than generic duty lists.
  • Keyword coverage: whether relevant tools, certifications, industry terms, and role-specific phrases appear naturally in the resume.

What Your ATS Score Means

The score is a diagnostic signal, not a hiring guarantee. A high score means ResumeGeni can extract and evaluate the resume with fewer warnings. A low score means the resume likely needs structural fixes before keyword tuning matters.

Score RangeReadBest Next Action
90-100Strong parser readiness with few visible gapsTailor keywords and achievements to the target role
75-89Generally readable, but some sections or evidence may be weakFix warnings, add measurable achievements, and tighten skills
60-74Important content may be missing, vague, or hard to mapRepair structure before rewriting bullets
Below 60Parsing or completeness issues are likely holding the resume backMove to a cleaner format and rebuild core sections first

What To Fix First

Start with problems that prevent a system or recruiter from reading the resume. Save small wording changes for after the structure is clean.

PriorityFixReason
1Use a text-based PDF, DOCX, or plain text resumeImage-only files and corrupted exports cannot be reliably parsed
2Use one column and standard headingsPredictable structure improves section and field detection
3Put contact information in the body, not only the headerSome parsers ignore header and footer regions
4Replace vague duties with quantified achievementsSpecific outcomes help both recruiter review and scoring evidence
5Mirror role language truthfullyRelevant keywords help search and review without keyword stuffing

How To Use the Score Without Overfitting

The best use of an ATS score is triage. Fix problems that make the resume hard to parse or hard to evaluate, then stop when the document is clear. Do not chase a perfect score by adding keywords you cannot defend in an interview or by turning every bullet into a list of tools.

Checker signalGood correctionCorrection to avoid
Low parse confidenceMove to a single-column layout, standard headings, and selectable text.Adding more keywords before the resume can be read cleanly.
Weak evidence bulletsRewrite duties into scope, action, tool, and measurable outcome.Inflating impact numbers or copying sample bullets that do not match your work.
Missing role termsAdd truthful tools, certifications, patient loads, stack details, or workflows from your experience.Keyword stuffing a skills section with technologies you have not used.
Thin company fitCompare the resume with the target role and company application guide before applying.Submitting the same generic version to every employer.

Methodology And Limits

ResumeGeni checks format, extraction, content completeness, and keyword signals from the uploaded resume. It does not certify that every employer ATS will parse the file the same way, and it does not predict whether a recruiter will interview you.

For the scoring rubric, privacy notes, and limitations, read the ATS Resume Checker Methodology. For the broader source map behind ResumeGeni guidance, use the research hub and dated research data dashboard. For application context, use the exact company application guide or role guide that matches the job.

What the Checker Can Diagnose

Treat the ATS resume checker as a document-readiness diagnostic, not a hiring prediction. A useful check should tell you whether the resume text can be extracted, whether the major sections are recognizable, whether contact fields are present, whether bullets contain evidence, and whether role language appears naturally enough for a reviewer to understand the match.

Diagnostic areaWhat ResumeGeni looks forBest correction
Text extractionSelectable text, readable file structure, and parser confidence.Use a text-based PDF, DOCX, or pasted text version before changing wording.
Section recognitionStandard headings for contact, summary, experience, education, skills, projects, and certifications.Rename creative headings to conventional resume sections and keep content in the document body.
Evidence qualityBullets with scope, action, tools, and measurable outcomes rather than generic duties.Rewrite the most recent role first, then work backward through older experience.
Role alignmentTruthful keywords, credentials, systems, technologies, and responsibilities that match the target role.Compare the resume with a role guide and a real posting before adding or removing terms.

Pair the Score With a Role Guide

An ATS score is the starting point. After the resume is readable, compare it with the role you are targeting so your skills, bullets, and keywords match the actual posting without keyword stuffing.

Resume pathUse this guide when the checker flagsBest next page
ClinicalMissing license, certification, patient-load, unit, EHR, or care-outcome evidenceRN resume guide
TechnicalThin stack detail, unclear shipped features, missing testing, deployment, or performance evidenceFull-stack developer resume guide or Android developer resume guide
PortfolioCase studies, client scope, shipped work, project outcomes, or collaboration signals are too vagueProduct designer resume guide or Freelancer resume guide
People operationsHRIS, compliance, hiring, retention, employee-relations, or policy examples are missingHuman resources manager resume guide

Where This Checker Fits in the Application Path

Use the checker as a diagnostic gate between drafting and applying. It is strongest when the next action is specific: fix parsing risks, rewrite vague bullets, add missing role evidence, or compare the resume against a real posting. It is weaker when treated as a hiring predictor or a substitute for role judgment.

Signal from the checkerBest next pageReason
Formatting or parsing warningsATS compatibility methodologyReview the scoring categories and limits before changing the file structure.
Weak or generic experience bulletsResume guides by job titleFind role-specific examples and replace duties with evidence, scope, and outcomes.
Missing tools, systems, or certificationsSkills guides by job titleCheck which skills belong in the resume and which should appear only when truthful.
Company-specific application concernsCompany application guidesCompare employer context, ATS signals, and open-role language before final tailoring.

Sources Used For This Checker

ResumeGeni's checker combines product analysis with public resume-writing, occupational, and structured-data references. These sources inform parser-readiness guidance; they do not certify that any employer or ATS vendor will score a resume the same way.

Frequently Asked Questions

Is ResumeGeni free?
Yes. ATS analysis, scoring, and initial improvement suggestions are free with no signup required. Full guidance and saved reports may require a free account.
What file formats are supported?
PDF, DOCX, DOC, TXT, RTF, ODT, and Apple Pages. PDF and DOCX are recommended for best ATS compatibility.
How is the ATS score calculated?
Your resume is parsed into structured fields such as contact information, experience, education, and skills. The score reflects how cleanly ResumeGeni can extract those fields plus format, content, and keyword signals.
Can ATS read PDF resumes?
Yes, but not all PDFs are equal. Text-based PDFs parse well. Image-only PDFs (scanned documents) and PDFs with complex tables or multi-column layouts often fail ATS parsing. Our analyzer will flag these issues.
How do I improve my ATS score?
Focus on three areas: use a clean single-column format, include keywords from the job description naturally in your experience bullets, and ensure all sections (contact, experience, education, skills) use standard headings.

Preferred ATS Checker Resource Spine

Built by ResumeGeni. Methodology, sources, and limitations are documented above. Last updated .

Manager, Customer Success

Practicebetter · Remote - Canada

Ready to make a real impact on global health and wellness care?

Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.

In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.

We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.

 

Position Summary

We are looking for a Manager, Customer Success to join our growing team.

In this role, you will play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers. We have a strong foundation of customers wanting to grow their use of Practice Better. Additionally, you will partner closely with Product and Marketing teams to define and execute a comprehensive customer orchestration strategy tailored to key moments in the post-sale journey. 

The ideal candidate will build a team that empowers customers to adopt, expand, and realize ongoing value from the Practice Better platform through an omnichannel, one-to-many approach.

 

Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.

 

What You’ll Be Doing

  • Develop and implement end-to-end digital and one-to-many programs for customers, as well as leading the teams tasked to execute this strategy 
  • Create and execute a cohesive strategy with tangible goals, consistent performance, and tracking of key metrics to drive adoption, retention and expansion for our customers
  • Provide thought leadership as we evolve our Customer Success vision
  • Collaborate with Practice Better leaders across Support, Product and Marketing to align on customer needs, prioritize opportunities, and accelerate usage, retention and growth
  • Champion a test-and-learn culture that continuously improves self-service, digital education, and pooled outreach programs
  • Build and maintain meaningful connections with key customer stakeholders to understand their evolving priorities, helping the team uncover opportunities where Practice Better can drive platform value and business outcomes
  • Coach and develop the team by providing regular feedback, setting clear expectations, and investing in each team member’s growth & foster a healthy, inclusive team culture where team members feel supported, connected, and empowered to do their best work

What You Bring

  • 5+ years of relevant experience in customer success in a high growth SaaS environment with 3+ years leading a customer success team
  • Proven ability to build digital and one-to-many success motions from scratch with a sharp focus on execution, measurement, and iteration with a strong understanding of SaaS metrics (GRR, NRR, activation, adoption, etc.) and how to influence them
  • Strong communication and collaboration skills, with a bias for clarity and action
  • Modern tech stack with tools such as — BI analytics tools, Jira, Zendesk, Guru, Slack or equivalent
  • Analytical, curious, and adaptable - you seek solutions, not perfection
  • Comfortable operating in a fast-moving, growth-stage environment

Bonus Points

  • You are organized, decisive, and comfortable with managing complex priorities in a fast-paced environment
  • Hands-on and pragmatic; no task is beneath you if it helps the team move forward

Compensation & Pay Transparency

At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.

Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.

Anticipated Base Salary Range (Canada): $100,000 – $115,000/yr CAD

We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.

The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.

What We Offer

Comprehensive Benefits

We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.

Remote-First, Connected Culture
Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.

Wellness and Growth

  • Unlimited vacation, built on trust, clear expectations, and real support for taking time off
  • Company RRSP program with employer-matched contributions
  • Comprehensive health and dental benefits from day 1
  • $750 annual Health & Wellness Allowance
  • $1,000 annual Learning & Development Allowance to support your growth
  • $500 annual Home Office Allowance to set up a productive remote workspace
  • Sprout Family: personalized support for family-building and fertility journeys
  • Inkblot: confidential, digital mental health support from licensed professionals
  • Company-wide holiday closure in December
  • Regular virtual company-wide events, lunches, and team socials to stay connected

Thriving at Practice Better

At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.

We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.

Our Commitment to Diversity, Equity & Belonging

We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.

If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.

We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. 


Ready to Apply?

If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.

Apply Nowhttps://practicebetter.io/careers


Official Recruitment Notice & AI at Practice Better

All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.

Practice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at [email protected] to verify its legitimacy.

AI in Recruitment at Practice Better
We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.

What AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.

We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.

Candidate Privacy Policy
AI Policy