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IHG Hotels & Resorts
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IHG Hotels & Resorts
IHG Hotels & Resorts
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Food & Beverage Host
IHG Hotels & Resorts · Kolkata, Mumbai
As Food & Beverage Host, I will assume full responsibility for the efficient operation in the following:
- Ensure that all guests are greeted courteously and attentively.
- Escort guests to the table and assist in seating and present the menu.
- Answer outlet telephone courteously and efficiently as specified in departments standards.
- Take order from any food & beverage outlet menus.
- Answer outlet telephone courteously and efficiently as specified in departments standards.
- Take order from any food & beverage outlet menus.
- Inspect condition and cleanliness of menus and wine list.
- Work with an empathetic attitude.
- Ensure the prompt and efficient service required by standards.
- Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
- Have a good knowledge of all outlet menus (food and wine) and F&B Day to day activities.
- Have good knowledge of all F&B outlets opening hours.
- Knowledge on menu prices and suggesting upselling when necessary.
- Ensure all equipment of the department is kept clean and in good working condition.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Food & Beverage Host, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting.
- Hospitality diploma/degree from a recognized hospitality school is preferred.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Food & Beverage Host at Six Senses Fort Barwara. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.